Questions, comments, or concerns? Do not hesitate to contact us!
WHAT SIZE SHOULD I BUY?
Shirts: Our vintage fit shirts fit about a half size smaller than our normal fit shirts. Normal fit shirts we sell fit true to size.
Leggings: We offers men’s leggings in two different styles- Compression/Performance Fit and Soft Style. Both with their own unique material, style and shape. Our Compression Fit is a thick 82/18 poly/spandex material. They ARE a tighter fit compared to other brands. We recommend sizing up 1- 2 sizes from your usual size due to this. Our Soft Style is a thinner, amazingly super soft fit material that is more stretchy than our performance fit. We do recommend sizing up 1 in these due to the cut.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We offer yunexpress (7-25 days).and 4PX(7-15).Will continue to update the latest logistics methods, causing you inconvenience, hope to understand. if you have questions or concerns, let us know and we will work with you.
WHAT IS THE ORDER PROCESS?
During the order process, at the time the payment has been completed you will receive an email with the order number letting you know we’ve received your order and it’s on its way through the fulfillment journey. At the time of shipment when our team prints the shipping label you will receive an email with the tracking information. This email will confirm your order is on its way out our doors to arrive at yours.
HOW CAN I PAY RANGER UP?
We do our best to be as flexible with payment options as possible. We accept all major credit cards and PayPal. If you don't have a credit card, please contact knownfashion@sunnun.com.cn and we'll do everything we can to work something out.
DO YOU SHIP ORDERS OUTSIDE OF THE UNITED STATES?
Yes, we can ship anywhere on Earth. Some countries are difficult to ensure a successful delivery. If you have a question please just reach out to us and let us know. Our rock-star support staff will help you out! Please contact us knownfashion@sunnun.com.cn for help.
*Note on International Orders*
KFSUNNUN is not responsible for extra Duties and Fees that the country you live in may require. Any extra fees associated with the order are the responsibility of the customer. We do not set the shipping rates ourselves, these are set up by our US Postal Service and do not reflect what other countries Postal Services charge. Check your customs requirements before ordering.
I’M DEPLOYED OVERSEAS AND HAVE AN APO ADDRESS, HOW DO I ORDER?
The only difference between APO orders and any other order is that APO customers MUST USE USPS for shipping. For security reasons it is extremely difficult to ship anything to APOs from any other shipping source. We apologize if this is an inconvenience.
I JUST COMPLETED MY ORDER, BUT THERE’S THIS OTHER AWESOME THING I JUST FOUND THAT I WANT TOO!
After orders are placed they immediately go into our production/fulfillment system. Due to the nature of our fulfillment system we cannot add or combine existing orders.
YOU SHIPPED ME THE WRONG THING! MY THING WAS BROKE WHEN I RECEIVED IT! WHAT DO I DO?
Sorry about that. If we ship the wrong size or product, the carrier manhandled your stoneware mug package and it broke, or you received an order that wasn’t yours, then please email our rockstar Customer Service staff at knownfashion@sunnun.com.cn.com and we’ll make it right! Our Customer Service Team will send you a prepaid label to return it and we’ll dispatch a new order your way
I DESIGN RASH GUARD, COMPRESSION, BASE LAYER, SWIMMING WEAR, J ETC., YOGA CAN I WORK WITH YOU?
Yes – we are always looking for talented people with fresh ideas. Please send an e-mail inquiry to knownfashion@sunnun.com.cn.
I AM A RETAILER AND I AM INTERESTED IN SELLING YOUR PRODUCTS. HOW DO I GET THEM?
Please send all inquiries to knownfashion@sunnun.com.cn. We will get back to you quickly with the next steps.
